Professional Summary
Customer-focused professional with 5+ years of experience in retail, food service, and automotive sales. Proven track record in delivering exceptional customer experiences, achieving sales goals, and supporting high-volume operations. Skilled in cash handling, inventory control, and team collaboration with a strong ability to adapt to fast-changing environments.
Core Skills
- Customer Service
- Sales
- POS Operations
- Inventory Control
- Team Collaboration
- Time Management
- Conflict Resolution
- Product Knowledge
- Organization
Professional Experience
Costco Wholesale — Food Service Assistant / Cashier Assistant
- Serve food and beverages in a high-volume environment while maintaining strict food safety standards.
- Operate cash registers accurately, process transactions, and handle customer inquiries.
- Maintain cleanliness and organization of work areas to meet health regulations.
- Support inventory control and restocking to ensure operational efficiency.
- Deliver exceptional customer service, resolving issues and contributing to a positive shopping experience.
- Collaborate with team members to maintain a smooth workflow during peak hours.
- Cross-trained in multiple roles to increase team flexibility and service delivery.
Safford Chrysler Dodge Jeep Ram — Sales Consultant / Wash Crew
- Delivered tailored automotive solutions based on customer needs and preferences.
- Conducted product demonstrations and test drives.
- Negotiated and closed sales, consistently exceeding monthly targets.
- Maintained strong post-sale relationships to drive repeat business.
- Assisted in vehicle detailing and preparation for showroom display.
- Supported service department with vehicle intake during high-volume periods.
Paul’s Bakery — Cashier
- Processed transactions quickly and accurately.
- Provided friendly, efficient service to enhance customer experience.
- Restocked and organized merchandise for optimal presentation.
Education
- University of Mary Washington — Currently Enrolled (Jan 2025 – Present) | GPA: 3.80
- Germanna Community College — Completed 2nd Year (Online) | GPA: 3.41
Certifications & Awards
- Customer Service Certified
- Employee of the Month — Oct 2024 (Costco)